A – Z GUIDE
Who can I talk to about stuff?
Depends on what stuff you’re talking about really! If you’re at a loss as to who to talk to, theStudents’ Union offer help on pretty much everything going, and if we can’t help, we’ll definitely know who can! www.pleasetalk.ie has a list of everyone you can talk to too.
Who are Alumni?
Individuals who have left a school, college or university after completing their studies there. (sing masc: alumnus; sing. fem. alumna)
Where’s this “Archway” place?
It’s at the front of the Quad. (Where’s the Quad? See Q below.) The Archway hosts the University’s information desk. So if you are looking for directions or for information on anything, this can be your first port of call
Should I get a bicycle?
If you live more than a few minutes from the University then you should seriously consider it. There are loads of bicycle shops in Galway and it is easy to pick one up secondhand. Make sure that you get a good lock for your bike, a back pack and some wet gear. There are washing/changing facilities in the Cairnes Building and the Quad. Prepare to say goodbye to traffic jams, long walks, bus delays and save the planet!
Where do I get my report / thesis bound?
You have a choice of a few places in Galway city: Print That on Campus, Kenny’s (Tuam Road) or JFK (Sandy Road)
What is Blackboard?
Blackboard is an online virtual learning environment (VLE) that some of your lecturers may use to support their work. They will usually upload extra notes, reading lists, assignments, grades and course announcements. If your lecturer is using it they will tell you! It can be found at https://nuigalway.blackboard.com/
Where can I buy textbooks?
You can buy new books from the University Bookshop in the Library building. The Students’ Union runs an online secondhand bookstore on its website at https://services.su.nuigalway.ie/bookstore/
How do I deal with someone who won’t leave me alone?
Bullying is just not on. It’s that simple. Nobody is entitled to intentionally make you upset or uncomfortable. The University has an anti-bullying policy that regards bullying as a serious disciplinary issue. If you don’t want to follow that route, you can speak to the Students’ Union Vice President/Welfare Officer for information on how to approach the problem.
Where do I get my children’s allowance form stamped?
The Student Information Desk will stamp it for you. Bring your student ID and pay them a visit in Áras Uí Chathail.
What do I do if I’ve been clamped?
Ring the number on the clamp notice straight away to get unclamped. Make sure to ask why you were clamped and if you think it was unfair you can appeal by submitting the form available on the parking website (https://www.nuigalway.ie/buildings/parking.html).
What’s this Class Rep stuff about then?
The Students’ Union Class Council is a group of approximately 350 students who are elected from every class in the University. They decide Students’ Union policy and contribute greatly to improving University life. If you’re interested in becoming a rep for your class, contact the Students’ Union Vice-President / Education Officer.
Where can I leave my cloak?
The SU runs a FREE cloakroom beside the SU Shop. The cloakroom is open 9am to 6.30pm Monday-Friday during term time.
How do I join a club?
Make sure you go to Clubs’ Day in September, where there’ll be demonstrations of each sport and plenty of committee members who’ll be able to explain the workings of each sport. Remember that you can join any club at any time of the year and Clubs’ Day is re-run in January. Check out www.sports.nuigalway.ie for more details.
What is the Code?
The University Code of Conduct outlines the basic rules that one has to follow as a student. Visit www.nuigalway.ie/codeofconduct/ to view the full document. A breach of the Code is regarded as a serious matter by the University.
You think we haven’t found it already?
Well, depends on how much initiative you’ve shown! Newly renovated, with coffee, drinks, food, pizza, parties, theme nights, a big screen and a brand new sound system – it has everything! Check their Facebook page for upcoming events.
What does the Dean do?
A Dean’s main responsibility is to keep things together in a School. The Dean is also the person you have to talk to if you want to defer exams, etc., and they give good advice on any academic issues.
How do I defer an exam?
Your School will allow you to defer an exam in situations of sickness, if there is a bereavement of someone close to you or in other circumstances, which can stop you from sitting exams. You will need to provide evidence e.g. doctors cert.
Why can’t I have that book for longer?
Some books are more in demand than others, sometimes only at certain times of the year. Because of this, the library must limit how long any one student can retain a book, so that everybody gets a fair go. Don’t keep these books longer than you’re allowed – the fines are pretty hefty!
Where do I register my disability?
You are not obliged to inform the University of a disability. However unless you do, you are not eligible to access the many disability support services that may be available to you. For more information contact the University’s Disability Liaison Officer or the SU VP/Welfare Officer.
How do I run as a candidate in the Students’ Union elections?
Couldn’t be simpler! Just get 20 signatures nominating you and hand them in before the specified date. However, it’s best to talk to a current officer of the Union before diving head first into something like that!
Should I vote in national elections?
Yes! An election can be called at any time. It is your chance to have a say in the future of the country. Make sure that you are on the Register of Electors and thus eligible to vote. Log on to Check the Register or contact the Students’ Union for more information and assistance. When you graduate, don’t forget to register to vote in the Seanad elections.
How can I spot them?
Keep an eye out for woolly jumpers, chequered shirts, pens in pockets and other stereotypes! They are known to roam in packs towards sandwich bars during lunch times, and on occasion, have been seen haphazardly building models of Croke Park from empty pizza boxes and milk cartons.
What happens if I get evicted?
Well, it very much depends on your lease and the circumstances behind the eviction. Talk to the Students’ Union Welfare Officer for information.
Who, what, when, where, how? Help!
Check www.nuigalway.ie/exams for all the information on exams, and the SU website for more details, and information on how the Students’ Union can help you through your exams. Why is it always sunny during exams? This is down to the strange phenomenon known as ‘exam weather’.
What should I do when in financial difficulty?
There is funding available to students who get into severe financial difficulties, including the ESF-backed Financial Aid Fund. Talk to the Students’ Union Vice-President / Welfare Officer.
Hey you what’s that sound?
That sound is our Campus radio station Flirt FM that you can find at 101.3FM or listen online at www.flirtfm.ie.
Are they something that I walk on?
No! Footnotes are notes placed at the bottom of an essay/report or book and contain comments or citations. Use them, unless you want to be accused of plagiarism!
What’s Freshers’ Ents?
An early chance to get to know the 3500 first years, and also to score that guy or girl who you’ll spend the next three years avoiding! There are loads of impressive prizes and freebies on offer too. They start in early September, so keep your eyes open for more details.
Where do I get my grant cheques?
You can pick up your maintenance grant cheques from the Fees Office in Áras Uí Chathail. The cheques are made available to students as they arrive in the Fees Office. If your cheque is late, don’t panic! Dates vary between County Councils, but call them if you’re very concerned.
What if I have no money until my grant cheque comes?
Talk to the student officer in your bank. They should be able to give you an advance payment until your grant comes in, but spend prudently – it disappears fairly quickly!
Who can give me grinds?
The Students’ Union runs an online grinds register giving details of tutors for all subjects from Accounting to Spanish.
…Healthy Living Week
Do I have to eat my greens?
Yes you do all year round! To remind you of the importance of a healthy lifestyle our Welfare Officer, will be holding a Healthy Living Week campaign.
When do I get holidays during the year?
Consult your Students’ Union diary for full details of all holidays throughout the academic year. Generally, it’s three weeks at Christmas and two at Easter.
…hot water bottle
But my Granny has one?
It doesn’t matter! You’ll save a fortune in electricity costs if you don’t use an electric blanket!
What’s the HUB?
The HUB, or student common room, is located in Áras na Mac Léinn and is a handy place for just chilling out. It’s got board games, pool tables and a FussBall table – surely enough to entertain any student for a spare hour.
Where do I get a new student ID card?
Call into the Student Information Desk (SID) in Áras Uí Chathail and they’ll print you a new one for €30.
How can I improve on my Irish?
Roinn an Gaeilge Labharha (Department of Spoken Irish) offer both beginners and diploma courses in Irish for a small fee. Call into Áras na Gaeilge for more details.
The International Student Identity Card is the only globally recognised student ID Card. It can be used to get student discounts in 124 countries. You can get your ISIC card in the SU Office for just €15 and we even take your photo!
What’s a J1?
If you’re thinking about heading to the US for the summer break, you need a J1 student visa. This visa allows you to stay and work in the US for a limited period of time. Look out for the Students’ Union Working & Travelling Abroad Fair for more details on companies offering J1 Visas. You can get your J1 Visa form stamped at the Student Information Desk in Áras Uí Chathaill.
How do I find a part-time job?
Check out s notice board in the Union offices and ask to be added to our jobs mailing list. Another good lead worth checking out is the free local newspaper, the Galway Advertiser.
Do I really need a lease?
Yes. Print one from the Welfare Section or call to the Students’ Union Welfare Officer.
How do I access my Library Account?
The username and password for your Library account are the same as your University email username and password. Log on to the Library website www.library.nuigalway.ie and your library account allows you to see online what books you have checked out, to check what fines you may owe, to place a hold on a book, to renew the books you currently have on loan etc.
How do I get a student loan?
Depends on your bank really. You’ll probably need a guarantor (parents, guardian, etc) before you’re allowed to borrow money. If you can avoid it at all, stay out of debt!
How do I get a locker?
Log on to the Lockers section and register for a locker in your location ofchoice. Then call up to the SU to pay and collect your key.
...What do I look out for?
Your friends, especially when you are all out together. If they are a bit drunk or not feeling too well, never abandon them!
Who do I ask when I get lost?
Anybody! NUI Galway is probably the most relaxed campus in Ireland, and although it may seem like it at first, it’s not that big! The Student Information Desk in Áras Ui Chathail is also a good starting point. Just ask – we used to get lost too, even though some people won’t admit it!
…Lost and Found
I lost (or found something). Where do I go?
The official Lost and Found office for the University is at the Student Information Desk in Áras Uí Chathaill. It also doubles as the University’s Parking and Information Office.
What is a Mentor?
Each first year student is assigned a Mentor during Orientation. Your Mentor is a 2nd or 3rd year student who has been in the same position as you and survived! They can answer all your questions on College life. View information on becoming a Mentor (Student Connect Program)
Do you like my novelty ring tone?
I love it, just not when I’m trying to study! Seriously, when in lectures, labs, tutorials, library, computer suites or pretty much anyplace where students are trying to work or study, turn it off! Besides, the library staff will fine you for using your phone.
Is that where Santa lives?
Not quite! It is the part of campus that lies above the Quincentennial Bridge. The Cairnes Building, Áras Moyola, the Engineering Building, the student Sports Centre, and St. Anthony’s are all up there.The Students’ Union has an information desk in the Engineering Building which is open Monday-Friday 11am-3pm during term time.
Can’t I just wait until the exams come and then get them?
Of course you can, but that’d be a pretty stupid thing to do. If you miss a lecture, get the notes ASAP afterwards or check Blackboard.
Who, what, when, where?
Orientation happens for all first years in the first weeks of term. At Orientation you will meet people from the University (including the SU President ) and learn everything you’ll need for your time at NUI Galway. Don’t worry if you don’t take it all in though, the diary has all the information too! View Orientation dates
www.pleasetalk.ie is a website outlining the many people you can talk to on Campus about any problems you may have. Remember a problem shared is a problem halved!
Where can I get photocopying done?
There are photocopiers located in the library and you can buy copy cards for the library copiers in the library.
How do I get that kiss?
Just jump in. Well, within reason. You have to make sure the person is agreeable first! Once they are, it’s a breeze. Cook him/her dinner once, they’ll be damn impressed! You think we didn’t learn this stuff in school? No, but the rules and standards are a little different in University. Some would say “higher”, but others prefer the safety of “different”. Don’t worry; you’ll catch on!
Is it true that the President lives in the Quad?
No, but Martin J. Newell, who was President from 1960 to 1975, lived here for his term of office. However, in UCC and UCD, the President does live on campus.
In the University a quality education is what you are looking for. If something is not as good as it can be, don’t be afraid to stand up and do something about it. You deserve the best education that you can get. Talk to your Students’ Union officers or your Class Rep.
Do I need one of these too?
Yes. Once again, the Students’ Union Welfare Officer is the person to talk to. It’s important that you have a rent book so that your landlord can’t pull a fast one.
So who is my class Rep?
If you don’t know then they aren’t doing their job. Either that or you have been avoiding lectures all year! You can find out who your class rep is by checking with the Students’ Union Education Officer. If you think that you can do the job, get elected!
What do I do if I’m sick for a lab or exam?
If you’re genuinely too sick to attend a lab, make sure you get a doctor’s cert and talk to your supervisor/tutor as soon as possible afterwards. As for exams, well don’t even think about missing one unless you’ve spoken to your Dean!
Do I get more marks if I do my exams in sickbay?
In a word, no. Nor do you get extra time. However, there is a nurse available at all times during your exam to assist you.
What does Sin mean?
Originally, it meant Student Information Network, but now it doesn’t really stand for anything! Sin exists in the form of the fortnightly student newspaper and a website – www.sin.ie – which is loaded with up-to-date information on what’s happening in college!
How do I join a society?
Like clubs, societies’ have their day in the limelight – Societies’ Day. Socs’ Day will prove to be one of the most important days in your college life. Join as many societies as you can. Even if you never turn up again, nobody will hassle you about it! If you don’t join a society on the day, you can still join them throughout the academic year and Societies’ Day is re-run in the second semester. Check out www.socs.nuigalway.ie for more details.
What’s the difference between the Students’ Union and Student Services?
The Students’ Union is an independent body whose members are the students of NUI Galway, and is run by fifteen elected student officers who provide representation and advice. Student Services is a University department which runs the counselling services, Accommodation Office, etc. Both work together to provide support services to students.
What does the Students’ Union do?
The Students’ Union is run by students for students. We represent the students on University committees and advise students when they’re in need. The Union also runs commercial activities for the students, such as the College Bar, SU Shop, Smokey’s, secondhand bookshop, cloakroom, grinds register, student travelcards, and a locker service.
How do I call somebody in the University after office hours?
Call (091) 524411 and then press 1 when prompted. Then dial the extension number of the person you require or dial (091) 49 + extension number.
Where do I buy tickets for Students’ Union events?
Tickets for Students’ Union events are usually available from the Students’ Union office and our desk in the Engineering Building.
What’s the difference between a lecturer and tutor?
In some courses, tutors are provided to go through the course material in more detail than the lecturer, and to provide/answer problems. Both are important though!
Why do women wear sheep on their feet?
Why don’t you ask one? It’s sure to break the ice in any conversation!
Do I really need one?
An umbrella is one of the best investments that you can make while in Galway. It can keep you and a friend dry on the walk home…
When did I join one?
You automatically became a member of the NUI Galway Students’ Union when you registered and paid the Student Levy portion of your fees. Welcome to your Union!
What’s volunteering about?
Volunteering is when you give up your time to help other people and to give something back to society. If you’re not into just being generally useful for the good of it, you can just help out for the sake of your CV. Either way, everybody gains! Read up on the ALIVE programme in the We Want You section and look out for the Volunteering Fair.
Is it worth staying around for the weekend?
Funny you should ask! You’d be surprised how much fun you can have in Galway at the weekend. Most of your friends will be gone home, but you’ll develop wonderful friendships with those who don’t.
What’s this in my inbox?
The Union sends out a weekly email to all our members during term time. This email contains all the latest information you need to know about what’s happening on Campus so make sure you read it!
Why should I buy wet gear?
Galway can be lovely in September, but it gets very wet very quickly, so buy wet gear while you still have the money!
How do I get my laptop on the University Network?
All the information that you need is on the website: https://www.nuigalway.ie/information-solutions-and-services/students/wireless/wireless.html
What is that yellow thing in front of the Library?
It is an “abstract metal sculpture” by the artist Brian King. Over the years it has acquired a few nicknames including The Big Yellow Thing, Archimedes’ Balls, The Squiggle and Galway Yellow. It’s also listed as a protected structure by Galway City Council!